For the purposes of this policy, www.feelgood-essentials.com defines the term “Customer” as an entity with which feelgood-essentials.com has an established relationship, the term “Respondent” as any individual who purchases products provided by feelgood-essentials.com or who is included as a contact in a Customer’s account and the term “Visitor” as an individual that visits our front-end website (for example www.feelgood-essentials.com).
Any information stored on feelgood-essentials.com’s platform is treated as confidential. All information is stored securely and is accessed by authorised personnel only. feelgood-essentials.com implements and maintains appropriate technical, security and organisational measures to protect Personal Data against unauthorised or unlawful processing and use, and against accidental loss, destruction, damage, theft or disclosure.
Collection and use
The following sections cover the specifics of each of the three groups from which data is collected: website Visitors, Respondents and Users.
If you are a Visitor to our website only, and not a Respondent to a survey, purchaser or a user of our other web sites, then this section is relevant for you.
By visiting this website, you consent to the collection and use of your Personal Data as described herein. If you do not agree with the terms set out herein, please do not visit this website. If required by applicable law, we will seek your explicit consent to process Personal Data collected on this website or volunteered by you. Kindly note that any consent will be entirely voluntary. However, if you do not grant the requested consent to the processing of your Personal Data, the use of this website may not be possible.
Such Personal Data may comprise your IP address, first and last name, your postal and email address, your telephone number, your job title, data for social networks, your areas of interest, interest in feelgood-essentials.com products, and certain information about the company you are working for (company name and address), as well as information as to the type of relationship that exists between feelgood-essentials.com and yourself.
feelgood-essentials.com gathers data about visits to the website, including numbers of Visitors and visits, Geo-location data, length of time spent on the site, pages clicked on or where Visitors have come.
Purpose of processing personal data
feelgood-essentials.com uses the collected data to communicate with Visitors, to customise content for Visitors, to show ads on other websites to Visitors, and to improve its website by analysing how Visitors navigate its website.
Sharing personal data
feelgood-essentials.com may also share such information with service vendors or contractors in order to provide a requested service or transaction or in order to analyse the Visitor behaviour on its website.
Links to other sites
What are cookies?
For modern websites to work according to visitors’ expectations, they need to collect certain basic information about visitors. To do this, a site will create small text files which are placed on visitor’s devices – these files are known as cookies. Cookies are uniquely assigned to each visitor and can only be read by a web server in the domain that issued the cookie to the visitor. Cookies cannot be used to run programs or deliver viruses to a visitor’s device.
Cookies do various jobs which make the visitor’s experience of the internet much smoother and more interactive. For instance, cookies are used to remember the visitor’s preferences on sites they visit often, to remember language preference and to help navigate between pages more efficiently. Much, though not all, of the data collected is anonymous, though some of it is designed to detect browsing patterns and approximate geographical location to improve the visitor experience.
How are cookies used on feelgood-essentials.com.com?
feelgood-essentials.com places cookies to store and then retrieve small bits of information on your computer when you visit. This is to ensure that our content is tailored to your specifications, thereby improving the visitor experience of the site. Amongst other things, the cookies we use allow visitors to sign up to the site and let us calculate (anonymously) how many visitors the website has.
We believe that the visitor experience of the website would be adversely affected if visitors opt out of the cookies we use.
What type of cookies are there and which ones do we use?
Cookies can be categorised by how long they are stored and their function.
Cookies categorised by length of storage:
Persistent cookies remain on a visitor’s device for a set period of time specified in the cookie. They are activated each time that the visitor visits the website that created that particular cookie.
Examples of how we use persistent cookies:
- Allowing visitors to sign up
- Calculating the number of site visitors
Session cookies are temporary. They allow website web masters to link the actions of a visitor during a browser session. A browser session starts when a visitor opens a browser window and finishes when they close it. Once you close the browser, all session cookies are deleted.
Examples of how we use session cookies:
- To improve the usability of our site
- To route the visitor to the most available web server
Cookies categorised according to function:
Strictly necessary cookies
Strictly necessary cookies are essential to navigate around a website and to use its features. Without them, visitors would not be able to use basic services like creating a new account. These cookies do not gather information about visitors that could be used for marketing or remembering where a visitor has been on the internet.
Examples of how feelgood-essentials.com uses ‘strictly necessary’ cookies include:
- Allowing visitors to sign in to the website as a registered user
Performance cookies collect anonymous data for statistical purposes on how visitors use a website, they don’t contain personal information, and are used to improve the visitor experience.
Examples of how feelgood-essentials.com uses performance cookies include:
- Gathering data about visits to the website, including numbers of visitors and visits, length of time spent on the site, pages clicked on or where visitors have come from
- Information supplied by performance cookies helps us understand how visitors use the website; for example, whether or not visitors have visited before, what visitors looked at or clicked on and how they found us
- Information supplied by performance cookies is used in (re)marketing activities.
Functionality cookies allow visitors to customise how a website looks for them: they can remember usernames, language preferences and regions.
Examples of how feelgood-essentials.com uses functionality cookies include:
- Remembering the language choice of a visitor
- Remembering the username for the login page.
How can visitors control cookies?
Visitors must be aware that any preferences will be lost if cookies are deleted, and many websites will not work properly, or functionality will be lost. feelgood-essentials.com therefore does not recommend turning cookies off when using www.feelgood-essentials.com
Most browsers accept cookies automatically, but visitors can alter the settings of their browser to erase cookies or to prevent automatic acceptance. Browsers generally provide the option to see the cookies currently stored and to accept, reject or delete cookies, block third party cookies, block cookies from particular sites, accept all cookies and subscribe to a notification when a cookie is issued. A visit to the ‘options’ or ‘preferences’ menu on their browser will allow visitors to change settings. The browser help section usually provides detailed information on how this is accomplished.
Managing performance cookies
It is possible to opt out of having your anonymised browsing activity within websites recorded by performance cookies. Visitors can prevent their data from being used by installing a Browser Add-on that blocks the functionality.
feelgood-essentials.com uses the following tools for recording performance cookies:
- Google Analytics
- Google Adwords (DoubleClick)
- Facebook Pixel
Don’t forget that by not allowing performance cookies, this stops us from being able to learn what people like or don’t like about our website so that we can make it better.
By continuing to use the website, you agree to the placement of cookies on your device. If you choose not to receive our cookies, we cannot guarantee that your experience will be as fulfilling as it would otherwise be.
If you wish to inquire about your Personal Data that may have been collected by feelgood-essentials.com purchases, we recommend that you contact us via our contact form or email us at email@example.com
In order to provide services to its customers, feelgood-essentials.com collects certain types of data from them. Furthermore, feelgood-essentials.com collects information from customers when they sign up to the newsletter, make a purchase or create an account. This section will describe how these types of data are collected and used by feelgood-essentials.com as well as geographical differences that effect this policy. Data entered or transferred into feelgood-essentials.com by Users such as texts, questions, contacts, media files, etc., remains the property of the User and may not be shared with a third party by feelgood-essentials.com without express consent from the User.
Collection of User data
During a Customers registration and later on feelgood-essentials.com’s website, they provide information such as name, company name, email, address, telephone and other relevant data (feelgood-essentials.com does not hold any payment details). This information is used by feelgood-essentials.com to identify the Customer and provide them with support, services, mailings, sales and marketing actions, billing and to meet and other contractual obligations.
feelgood-essentials.com Customers can at any time access and edit, update or delete their contact details by logging in with their username and password to feelgood-essentials.com s website www.feelgood-essentials.com. feelgood-essentials.com Customers may create more accounts with different privilege levels within their account. It is the responsibility of the Customer that creates other Customer accounts, to choose the level of access each User should have. Once these new Customers log into feelgood-essentials.com, they meet the definition of Customer in this policy. feelgood-essentials.com will not retain Customer data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations.
Processing in the European Economic Area (EEA)
For Customers with accounts located in feelgood-essentials.com’s European Data Region, all processing of Personal Data is performed in accordance with privacy rights and regulations following the EU Directive 95/46/EC of the European Parliament and of the Council of 24 October 1995 (the Directive), and the implementations of the Directive in local legislation. From May 25th, 2018, the Directive and local legislation based on the Directive will be replaced by the Regulations (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of Personal Data and on the free movement of such data, known as the General Data Protection Regulation (GDPR), and feelgood-essentials.com’s processing will take place in accordance with the GDPR.
feelgood-essentials.com processes Personal Data both as a Processor and as a Controller, as defined in the Directive and the GDPR:
The feelgood-essentials.com entity which you as a Customer entered an agreement with when using feelgood-essentials.com s platform, will be the Controller for User data, as outlined above in “Collection of User data” section.
For Respondent data, as outlined in the “Collection of Respondent data” section, the Customer will be the Controller in accordance with Directive and GDPR, and feelgood-essentials.com will be the Processor.
feelgood-essentials.com adheres to the Directive of 1995 and the GDPR from May 25th, 2018. Consequently, feelgood-essentials.com processes all data provided by its Customers with accounts in its European Data Region, in the European Economic Area (EEA) only.
All data collected by feelgood-essentials.com through surveys will be stored exclusively in secure hosting facilities provided by UK Fast. feelgood-essentials.com has a data processing agreement in place with its provider, ensuring compliance with the Directive. All hosting is performed in accordance with the highest security regulations. All transfers of data internally in the EEA is done in accordance with this data processing agreement.
Retention and deletion
feelgood-essentials.com will not retain data longer than is necessary to fulfil the purposes for which it was collected or as required by applicable laws or regulations. For Respondent data, feelgood-essentials.com’s Customers have control of the purpose for collecting data, and the duration for which the Personal Data may be kept. For Respondent data, Customers with an active account will therefore have the responsibility to delete data when required. When a users’s account is terminated or expired, all Personal Data collected through the platform will be deleted, as required by applicable law.
Acceptance of these Conditions
Our Legal Obligation to Disclose Personal Information
We will reveal a user’s personal information without his/her prior permission only when we have reason to believe that the disclosure of this information is required to establish the identity of, to contact or to initiate legal proceedings against a person or persons who are suspected of infringing rights or property belonging to feelgood-essentials.com or to others who could be harmed by the user’s activities or of persons who could (deliberately or otherwise) transgress upon these rights and property. We are permitted to disclose personal information when we have good reason to believe that this is legally required.
feelgood-essentials.com’s Data Protection Officer
feelgood-essentials.com has a “Data Protection Officer” who is responsible for matters relating to privacy and data protection. This Data Protection Officer can be reached at the following address:
Think Love Vegan Ltd
Trading as Feelgood Essentials
Attn: Idan Naor
147 Station Road
London E4 6AG
For Further Information
If you have any further questions regarding the data feelgood-essentials.com collects, or how we use it, then please feel free to contact us by email at: firstname.lastname@example.org, or in writing at:
Think Love Vegan Ltd
Trading as Feelgood Essentials
Attn: Idan Naor
147 Station Road
London E4 6AG